a) Account data is data gathered directly from you or your employer for the purposes of entering into a contract for the services we offer.
b) Correspondence data is data gathered from you during our correspondence with you either directly or through our website.
c) Enquiry data is data contained in any enquiry you submit to us for the purposes of offering, marketing, and/or selling our services to you.
d) Notification data is data gathered directly from you for the purposes of subscription to our email updates and/or newsletters.
e) Profile data is data provided by you and held on our website for the purposes of entering into or performing a contract with us.
f) Publication data is data supplied directly by you and processed to help us administer our website and/or provide our services.
g) Service data is data gathered directly from you or your employer during the provision of services for contractual performance.
h) Transaction data is data produced during our supply of services and kept for correct record-keeping.
i) Usage data is data gathered through our analytics tracking system about your use of our website.
1.1 Makerfield is committed to safeguarding the privacy of our website visitors and service users. This policy explains how we handle your personal data.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with its terms.
2.1 This document was created using a template from SEQ Legal.
3.1 We set out below the categories of data we may process, the source of that data, the purposes of processing, and the legal basis for doing so.
3.2 Account data: includes your name and email address. Source: you. Used to provide services and communicate with you. Legal basis: performance of a contract or taking steps to enter into a contract.
3.3 Correspondence data: includes content and metadata from communications. Used for communications and record-keeping. Legal basis: legitimate interests (administration of our website and business).
3.4 Enquiry data: used to offer, market, or sell services. Legal basis: consent or legitimate interests.
3.5 Notification data: used to send newsletters or updates. Legal basis: consent or legitimate interests.
3.6 Publication data: used for enabling publication and administering our services. Legal basis: legitimate interests.
3.7 Service data: includes name, address, telephone, email, job title and employer. Used to provide our services. Legal basis: performance of a contract.
3.8 Transaction data: handled through Worldpay or PayPal. Used for supplying goods/services and maintaining records. Legal basis: contract performance and legitimate interests.
3.9 Usage data: includes IP address, location, browser details, referral source, and navigation paths. Source: analytics tracking. Legal basis: legitimate interests (monitoring and improving the website).
3.10 We may process personal data for legal claims or the defence of rights. Legal basis: legitimate interests.
3.11 We may process data where required for legal compliance or vital interests.
3.12 Please do not supply any other person’s data unless prompted.
4.1 We may disclose service data to suppliers or subcontractors where necessary.
4.2 Financial transactions via Worldpay or PayPal may involve sharing transaction data with our Accounts Department.
4.3 We may share enquiry data with selected third-party suppliers so they can deliver goods or services. They will supply their own privacy policy when contacting you.
4.4 We may disclose personal data to comply with legal obligations or protect vital interests.
5.1 This policy explains our data retention procedures.
5.2 Personal data is not kept longer than necessary.
5.3 Retention periods:
(a) Account data: 6 years after last contact.
(b) Enquiry data: 6 years after last contact.
(c) Notification data: 2 years after last contact.
(d) Service data: 6 years after initial contact.
(e) Transaction data: 6 years after provision of services.
5.4 Where retention cannot be predetermined, it is based on legitimate business interests.
5.5 We may retain data for legal obligations or vital interests.
6.1 We may update this policy by publishing a new version on our website.
7.1 This section summarises your legal rights under data protection law.
7.2 Rights include: access, rectification, erasure, restrict processing, object to processing, data portability, complain to a supervisory authority, withdraw consent.
7.3–7.12 Detailed explanations of these rights follow, including conditions for exercising them, restrictions, and how to submit a request.
8.1 We use cookies for authentication, status, and analysis.
9.1 We use Google Analytics to analyse website usage. Google’s privacy policy: https://www.google.com/policies/privacy/
10.1 Makerfield Ltd are the website operators.
10.2 Registered in England and Wales (6256153), registered office: Kaprekar, 2nd Floor, 94 New Walk, Leicester, LE1 7EA.
10.3 Principal place of business: Makerfield Ltd, Tippings Farm, Wilpshire, Lancashire BB1 9LP.
10.4 Contact methods:
(a) By post to the above address.
(b) Using our website contact form.
(c) By telephone: 01254 247475.
(d) By email: info@livingaidsuk.co.uk